Compare providers for the best mobile and broadband customer service
We have commissioned an ongoing independent survey which asks approximately 3,600 residential consumers every 9 months about their satisfaction with their mobile and broadband provider.
We publish the survey results as a ranking to help inform consumers about which providers offer the best customer service for mobile and broadband.
The results represent the view of customers who took part in the survey. Only providers with a market share of 5% or more in our survey are ranked.
To go to the a particular set of current results, click the links below.
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Compare providers for the best mobile customer service
We asked approximately 3,600 residential consumers about their satisfaction with their mobile provider.Read more -
Compare customer service for broadband providers
We asked approximately 3,600 residential consumers about their satisfaction with their broadband provider.Read more -
Previously published rankings
The Commission has previously published customer service rankings for the dates below.Read more
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