Mobile services
We regulate a number of mobile services, including number portability – ensuring consumers can keep their phone number when they switch providers – and the termination rates mobile providers charge each other.
The pages below detail the mobile services we regulate and include the latest determinations, any codes relating to those services, and any recent reviews into whether the services should be deregulated.
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Local and mobile number portability
Number portability enables a customer to switch telecommunications providers while keeping the same phone number.Read more -
Mobile termination access services
Mobile termination access services (MTAS) are the services a network operator needs to allow its subscribers to communicate with the subscribers of another mobile network.Read more -
Mobile co-location
The Mobile co-location service enables the sharing of mobile network transmission sites for providers' transmission and reception equipment.Read more -
Review of national roaming
Mobile roaming allows customers of one mobile network to use another network when they are outside their own provider’s coverage area.Read more -
Investigation of local and mobile number portability
On 2016 we initiated the process for making a new local and mobile number portability determination.Read more -
Investigation into mobile roaming and co-location
In 2010 we completed our investigation into mobile roaming and co-location.Read more -
2023 Review of National Roaming
Mobile roaming allows customers of one mobile network to use another network when they are outside their own provider’s coverage area.Read more -
Mobile Termination Access Services review 2024/25
Mobile Termination Access Services (MTAS) are wholesale services that a mobile network operator needs to enable its subscribers to communicate (either by way of a voice call or SMS) with subscribers of another mobile network.Read more
This page was published 1 week ago