Aurora’s performance alongside the customised price-quality path 2021 – 2026

In approving the CPP for Aurora in 2021, we required Aurora to improve the visibility of its performance and accountability to stakeholders, given the significant investment required and feedback from stakeholders. Aurora is required to publish an annual delivery report (ADR), in every year of its CPP period, to demonstrate its progress.

Under section 53B(2)(b) of the Commerce Act 1986, we have a legal obligation to publish a summary and analysis of disclosed information so that stakeholders can better understand the performance of individual regulated suppliers, including Aurora.

Aurora’s performance alongside the CPP – Year 4 – 25 Nov 2025

We will continue to monitor Aurora’s progress and performance, including project delivery, quality outcomes and customer engagement.

When Aurora’s CPP concludes on 31 March 2026, it will transition to regulation under the Commission’s default price-quality path (DPP) framework, which governs both revenue and quality standards. We will maintain some of the current enhanced disclosure requirement for Aurora’s performance under the DPP for at least one additional year.

Aurora owns and operates the poles, lines and other equipment that distribute electricity from Transpower’s national grid to over 90,000 homes, farms and businesses in Dunedin, Central Otago and Queenstown Lakes. Aurora is a wholly owned subsidiary of Dunedin City Holdings Limited, owned by Dunedin City Council.

Aurora’s charges are reflected in power bills and are something its consumers are required to pay no matter which retail power company they are with. Electricity distribution charges make up about a quarter of an average residential consumer’s power bill.

If you have any feedback related to Aurora’s performance or its reporting, or would like to get in contact with us, please email us at infrastructure.regulation@comcom.govt.nz