Information for regulated grocery retailers

As the grocery industry regulator, our role includes monitoring competition and efficiency in the grocery industry, promoting transparency, carrying out reviews, inquiries and studies, making information available and enforcing the law.

We have specific responsibilities for the Grocery Supply Code and the Wholesale Supply regime.

Our broader regulatory role also means that we oversee the Commerce Act and the Fair Trading Act, which cover all businesses in New Zealand, including grocery retailers.

Self-reporting Potential Non-compliance: Guidance for Regulated Grocery Retailers

The Guidance for Regulated Grocery Retailers is designed to assist Regulated Grocery Retailers understand the process to follow when reporting potential breaches (self-report) of the Grocery Industry Competition Act and the consideration that will be given to the self-report by the Commerce Commission.

We encourage Regulated Grocery Retailers (RGRs) to self-report potential non-compliance to the Commission. A self-report helps demonstrate a RGR’s approach and attitude to its compliance, including how it addresses harm resulting from compliance issues. Receipt of a self-report from an RGR will form part of the Commission’s consideration of the appropriate enforcement response, but it does not prevent us from taking any enforcement action considered appropriate. This is detailed in our guidance ‘Self-reporting Potential Non-compliance’.

We have provided this guidance to assist RGRs to understand when and how to make a self-report to us in relation to the Grocery Industry Competition Act. The guidance is intended to help RGRs understand the process to follow when reporting potential breaches and the consideration that we will give to the self-report.

This guidance should be read in conjunction with other Commission guidance available on our website.


Grocery Supply Code

On 14 September 2023, we published the Grocery Commissioner's open letter to the grocery sector – introduction of the Grocery Supply Code, setting our expectations about how you will meet your obligations and implement the Supply Code for the benefit of New Zealand consumers.

Our latest updates and resources on the Code are available on our website.


Wholesale Supply Regime

Our latest work on wholesale supply is available on our website.


Unit pricing

Another aspect of our groceries regulation is requirements for unit pricing. Further information is available on our website.