Withheld

The Commission has undertaken an investigation under the Fair Trading Act relating to the enforcement of potentially unfair contract terms against a small business customer contained in the trader’s small trade contract for collection services. The Commission has identified terms in the contract that a court may find ‘unfair’, engaged with the trader about these terms and provided the trader with compliance advice.

Case Details

Parties
Withheld
Category
Consumer
Sub-category
Act/Section/Part
Fair Trading Act 1986 s 46L
Industry
Electricity, gas, water, and waste services
Status
Closed
Outcome
Compliance advice letter
Case number
PRJ0048946
Date opened
12 March 2026
Date closed
08 September 2026
Contact person
Simon Pope, simon.pope@comcom.govt.nz