The Digital Lab 2007 Limited (trading as Kiwi Internet and IT)
The Digital Lab 2007 Limited (trading as Kiwi Internet and IT) has been issued two infringement notices for likely breaching section 156A(1)(p) of the Telecommunications Act 2001, by failing to comply with the Commission 111 Contact Code (Code) without a reasonable excuse.
Kiwi Internet and IT failed to provide Code information to consumers, operate a process for consumers to apply to be recognised as vulnerable under the Code, and provide disclosure of its Code-related activities to the Commission as required under the Code.
Case Details
Parties
The Digital Lab 2007 Limited (trading as Kiwi Internet and IT)
Category
Regulation
Sub-category
Act/Section
Telecommunications Act 2001
Industry
Telecommunications
Status
Closed
Outcome
Infringement notice (paid)
Case Number
Date opened
02 February 2023
Date closed
11 October 2023
Contact person