Pulse Utilities New Zealand Limited

Trader breached the Fair Trading Act by misleading customers about the amount they were required to pay when they sought to terminate their supply agreement with Pulse by failing to carry over a prompt payment discount to the customer's final invoice.

Case Details

Parties
Pulse Utilities New Zealand Limited
Category
Consumer
Sub-category
Act/Section
Fair Trading Act 1986 13(g)
Industry
Electricity, gas, water, and waste services
Status
Closed
Outcome
Settlement
Case Number
Date opened
16 December 2011
Date closed
16 December 2011
Contact person