Callplus Services Limited (trading as Slingshot and Orcon)

Callplus Services Limited (trading as Slingshot and Orcon) has been issued two infringement notices for likely breaching section 156A(1)(p) of the Telecommunications Act 2001, by failing to comply with the Commission 111 Contact Code (Code) without a reasonable excuse. Callplus failed to provide appropriate means to contact 111 emergency services in a power outage, to two vulnerable consumers, within a reasonably practicable period following acceptance of their application under the Code.