Credit Pānui for Lenders

This quarterly pānui updates lenders on all the latest news from the Credit branch.

Subscribe to this pānui by selecting ‘Join our email list for our Commission-wide updates’, then on the sign-up form select Credit for lenders.

You will receive regular updates on:

  • current investigation statistics that show what we are investigating
  • our latest enforcement outcomes
  • credit related education opportunities
  • complaints and notifications, including the source, the topic and what we have done about them
  • frequently asked questions, and more.

We have provided links to this years editions below.

We are always looking to improve what we do and deliver value for our stakeholders.

If you would like to see other topics covered, or have any suggestions to improve the Pānui, please let us know by emailing creditbranchengagement@comcom.govt.nz

Credit data insights

As part of our quarterly pānui, we provide updates with insights into the complaints and notifications we receive, how we respond to them, where they originate, and what we’re investigating along with data on the range of enforcement outcomes.

We have provided links to our credit insights below:

July – September 2025 ( 215 KB, PDF )