The pages below detail the copper services we regulate and include the latest standard terms determinations, the latest price determinations, any codes relating to those services, and any recent reviews into whether the service should be deregulated.

Unbundled copper low frequency service

The unbundled copper low frequency (UCLF) service allows access seekers to lease the low frequency portion of Chorus's local loop network to provide fixed-line voice services to consumers.

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Unbundled copper low frequency co-location service

The unbundled copper low frequency co-location (UCLF co-location) service provides space within Chorus's local telephone exchanges for retail service providers' equipment, so that they can provide services to consumers.

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Unbundled copper low frequency backhaul service

The unbundled copper low frequency backhaul (UCLF backhaul) services allows retail service providers to pick up their traffic from Chorus at a more convenient point for them (than the specified point).

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Unbundled bitstream access service

The unbundled bitstream access (UBA) service enables telecommunications retailers to access Chorus’ copper telephone lines, electronic equipment and software, to provide fixed-line broadband services to customers throughout New Zealand.

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Unbundled bitstream access backhaul service

Unbundled bitstream access backhaul (UBA backhaul) is a service that allows retail service providers to pick up their traffic from Chorus at a more convenient point for them (than the specified point).

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Unbundled copper local loop

The unbundled copper local loop (UCLL) service enables retail service providers to access Chorus’ copper telephone lines to provide fixed line voice and broadband services to customers throughout New Zealand.

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Sub-loop services

Sub-loop services enable access to, and interconnection with, the sub-loop network.

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Local and mobile number portability

Number portability enables a customer to switch telecommunications providers while keeping the same phone number.

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Section 30R reviews of the copper standard terms determinations

In 2019, the Commission completed section 30R reviews of the terms specified in five standard terms determinations (the STDs).

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Investigation into Spark’s resale voice services

In 2019 we completed our investigation into whether Spark’s three resale voice services (Resale Services) should be deregulated.

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Investigation of local and mobile number portability

On 2016 we initiated the process for making a new local and mobile number portability determination.

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Review of Schedule 1 selected services

In 2016 we completed our 5-yearly review of Schedule 1 of the Telecommunications Act and confirmed we will investigate whether Spark’s resale voice services should be deregulated.

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Investigation into resale services

In 2010 we completed our investigation into Telecom's resale services.

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Review of regulated services

In 2006 we completed our review of 10 designated and specified services.

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Price lists and adjustments

The standard terms determination price lists set out the prices Chorus can charge for its regulated copper services.

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