The New Zealand telecommunications market is guided by the Telecommunications Act 2001 which regulates the supply of certain telecommunications services. Our role is to implement, monitor and enforce this legislation.

In this section...

Regulated services

Find out what services are currently regulated, the evidence for regulation and the terms and conditions suppliers of these services must meet.

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Monitoring reports and studies

The Commission monitors many aspects of the telecommunications market and has conducted studies on various parts of the market. These reports and studies can be found here.

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Industry levy and service obligations

Industry contributions to government-led improvements to New Zealand’s telecommunications infrastructure and the accompanying service obligations are captured by the Telecommunications Development Levy and the Telecommunications Service Obligations.

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Telecommunications overview

The telecommunications overview provides background to the telecommunications regulatory environment, current Government initiatives, general guidance and the process for lodging a complaint.

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