Regulatory projects | Commerce Commission

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Regulatory projects

This section contains all current and closed Commission regulatory projects. This includes determinations, reports, inquiries, studies and disclosures relating to telecommunications, grocery, fuel, water, the retail payment system, electricity lines, gas pipelines, airports and dairy.

Productivity and efficiency of electricity distributors

The Commission has an ongoing focus on improving the performance of electricity distribution businesses (EDBs) over time. This includes periodic analyses and publications to provide insights into EDBs' productivity and efficiency.

Wholesale Supply Inquiry

The Commerce Commission is carrying out an Inquiry into the wholesale supply of groceries to consider whether additional regulation should apply.

Investigation of the Mobile Termination Access Service

We are reviewing whether the continued regulation of Mobile Termination Access Service is still necessary to promote competition.

Fit and Proper Person certification under Credit Contracts and Consumer Finance Act 2003

The Credit Contracts and Consumer Finance Act 2003 (CCCF Act) has been amended. From April 2021 (delayed until October 2021 due to COVID-19) all directors and senior managers of lenders providing consumer credit contracts or acting as mobile traders are to be certified fit and proper unless exempt.

Economic Regulation of Water Services – Information Disclosure

We will use information disclosure as a tool to regulate councils and water organisations that provide water supply and/or wastewater services.

Telecommunications retail service quality

The Telecommunications Act gives us powers to improve retail service quality (RSQ) including customer service, faults, installation, contracts, product disclosure, billing, switching, service performance, speed and availability.

Voice services deregulation review

In late 2024, the Commission found there were reasonable grounds to start a fibre fixed access services (FFLAS) deregulation review under s 210(3) of the Telecommunications Act.

Grocery updates

We regularly publish updates on matters arising in relation to the Grocery Industry Competition Act 2023 and associated regulations.

Review of the Grocery Supply Code

As part of its grocery responsibilities the Commission is required to review the operation and effectiveness of the Grocery Supply Code.

Targeted information disclosure review for electricity distribution businesses

We have now completed the Targeted Information Disclosure Review (2024) of the information disclosure requirements that we previously set for electricity distribution businesses under Part 4 of the Commerce Act 1986.

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