Regulatory projects
This section contains all current and closed Commission regulatory projects. This includes determinations, reports, inquiries, studies and disclosures relating to telecommunications, grocery, fuel, water, the retail payment system, electricity lines, gas pipelines, airports and dairy.
Fit and Proper Person certification under Credit Contracts and Consumer Finance Act 2003
The Credit Contracts and Consumer Finance Act 2003 (CCCF Act) has been amended. From April 2021 (delayed until October 2021 due to COVID-19) all directors and senior managers of lenders providing consumer credit contracts or acting as mobile traders are to be certified fit and proper unless exempt.
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Economic Regulation of Water Services – Information Disclosure
We will use information disclosure as a tool to regulate councils and water organisations that provide water supply and/or wastewater services.
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Telecommunications retail service quality
The Telecommunications Act gives us powers to improve retail service quality (RSQ) including customer service, faults, installation, contracts, product disclosure, billing, switching, service performance, speed and availability.
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Voice services deregulation review
In late 2024, the Commission found there were reasonable grounds to start a fibre fixed access services (FFLAS) deregulation review under s 210(3) of the Telecommunications Act.
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Grocery updates
We regularly publish updates on matters arising in relation to the Grocery Industry Competition Act 2023 and associated regulations.
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Review of the Grocery Supply Code
As part of its grocery responsibilities the Commission is required to review the operation and effectiveness of the Grocery Supply Code.
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Targeted information disclosure review for electricity distribution businesses
We have now completed the Targeted Information Disclosure Review (2024) of the information disclosure requirements that we previously set for electricity distribution businesses under Part 4 of the Commerce Act 1986.
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2026 Gas default price-quality path
We’re reviewing the default price-quality paths (DPP4) for gas distribution and transmission from 1 Oct 2026. The current paths (DPP3), set in 2022, expire on 30 Sep 2026. New DPPs must be set by 31 May 2026 under the Commerce Act.
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2022 gas default price-quality path
We have completed our review of the default price-quality paths (DPP) that apply to gas distribution and gas transmission businesses.
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Economic Regulation of Water Services – Crown Monitor
As Crown monitor, we monitor Watercare, Auckland’s water supply and wastewater service provider.
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