Withheld
The Commerce Commission investigated a self-report about billing errors. The trader proactively refunded affected customers.
Case Details
Parties
Withheld
Category
Consumer
Sub-category
Act/Section
Fair Trading Act 1986 13(g)
Industry
Electricity, gas, water, and waste services
Status
Closed
Outcome
Compliance advice
Case Number
PRJ0047750
Date opened
25 November 2024
Date closed
24 March 2025
Contact person
Anna Walton, anna.walton@comcom.govt.nz