Vodafone New Zealand Limited
            Fined over $400,000 after pleading guilty to breaching the Fair Trading Act in relation to its Vodafone Live! mobile phone internet service. Misled consumers that its Vodafone Live! service was "free to browse" and customers would be warned before incurring any charges. What consumers could and could not use for free was unclear and customers were not warned before incurring expensive data charges.
        
    Case Details
                Parties 
            
            
                Vodafone New Zealand Limited
            
        
                Category 
            
            
                Consumer
            
        
                Sub-category 
            
            
                Act/Section 
            
            
                Fair Trading Act 1986 40(1)
            
        
                Industry 
            
            
                Telecommunications
            
        
                Status 
            
            
                Closed
            
        
                Outcome 
            
            
                Judgment
            
        
                Case Number 
            
            
                Date opened 
            
            
                08 December 2011
            
        
                Date closed 
            
            
                08 December 2011
            
        
                Contact person