Tru Water Filters NZ

Tru Water Filters NZ (trading via www.truwater.co.nz) has been warned for likely breaches of sections 13(e), 13(f), 13(g) and/or 21C of the Fair Trading Act 1986. Tru Water Filters NZ’s conduct included (1) failing to deliver goods purchased by consumers through the Tru Water Filters NZ website; (2) failing to adequately disclose that prices listed on its website were in Australian Dollars rather than New Zealand Dollars; and (3) making false and/or misleading representations about Tru Water Filters NZ’s affiliation with the US Water Quality Association.

Case Details

Parties
Tru Water Filters NZ
Category
Consumer
Sub-category
Act/Section
Fair Trading Act 1986 10, 13, 21
Industry
Retail – other
Status
Closed
Outcome
Warning letter
Case Number
Date opened
23 July 2023
Date closed
07 March 2024
Contact person
This page was published 1 month ago