Telecom Corporation of NZ Limited and Xtra Limited

Alleged misleading consumers by wrongly billing over 130,000 new broadband customers. $9.5 million in refunds paid to affected customers.

Case Details

Parties
Telecom Corporation of NZ Limited and Xtra Limited
Category
Consumer
Sub-category
Act/Section
Fair Trading Act 1986 13(g)
Industry
Telecommunications
Status
Closed
Outcome
Settlement
Case Number
Date opened
12 January 2010
Date closed
12 January 2010
Contact person