Tech Vault Enterprises Limited (t/a HouseSmile)
The Commission investigated Tech Vault Enterprises Ltd (t/a HouseSmile) in relation to its compliance with the Fair Trading Act 1986 when selling retail goods over the phone. The investigation focused on the trader’s interactions with a specific consumer. HouseSmile has plead guilty to a breach of section 7 (a prohibition against unconscionable conduct) and is awaiting sentencing.
Case Details
Parties
Tech Vault Enterprises Limited (t/a HouseSmile)
Category
Consumer
Sub-category
Act/Section
Fair Trading Act 1986 ss Part 1, Part 4A
Industry
Retail – other
Status
Open
Outcome
Case number
PRJ0048391
Date opened
21 June 2024
Date closed
Contact person
Hillary Walker, hillary.walker@comcom.govt.nz