Pulse Energy Limited

In the Commissions view Pulse Energy Limited is likely to have breached section 13(c) by switching customers without their consent; section 13(g) by comparing its GST exclusive rates with customers GST inclusive rates; and sections 11 & 19(1)(b) by representing that a low fixed daily rate was available to customers residing in a certain area where the rate being offered was not in fact available.

Case Details

Parties
Pulse Energy Limited
Category
Consumer
Sub-category
Act/Section
Fair Trading Act 1986 13(c), 13(g), 19(1)(b)
Industry
Electricity, gas, water, and waste services
Status
Closed
Outcome
Warning letter
Case Number
Date opened
24 November 2014
Date closed
24 November 2014
Contact person