Look Sharp Discount Store Limited

Look Sharp Discount Store Limited has been warned for a likely breach of section 13(i) of the Fair Trading Act 1986 for representations it made to consumers about their rights under the Consumer Guarantees Act 1993. Between June 2020 and November 2023, Look Sharp Discount Store Limited made statements on its online store customer receipts and website returns policy regarding timing restrictions for consumers to report and return faulty goods, and the impact of COVID-19 on consumers’ rights to return products.

Case Details

Parties
Look Sharp Discount Store Limited
Category
Consumer
Sub-category
Act/Section
Fair Trading Act 1986 13(i)
Industry
Retail – other
Status
Closed
Outcome
Warning letter
Case Number
PRJ0046602
Date opened
28 April 2023
Date closed
15 April 2024
Contact person
Simon Pope, Simon.Pope@comcom.govt.nz