Jetstar Airways Pty Limited
The Commission investigated whether Jetstars practice of preselecting a checked baggage allowance, seat selection and travel insurance for customers purchasing New Zealand domestic fares on its website, mobile site and mobile applications was liable to mislead the public about the price of the airfares or the nature of kind of services that were being provided.
Case Details
Parties
Jetstar Airways Pty Limited
Category
Consumer
Sub-category
Act/Section
Fair Trading Act 1986 9, 13(b), 13(g)
Industry
Transport, postal, and warehousing
Status
Closed
Outcome
Warning letter, Court enforceable undertakings, Settlement
Case Number
Date opened
16 March 2016
Date closed
16 March 2016
Contact person