ASB Bank Limited
ASB has entered into a settlement agreement with the Commission after admitting it failed to act as a responsible lender by failing to ensure its systems and processes were sufficient to ensure that the required variation disclosure was given to more than 73,000 home and personal loan customers who made certain changes to their loans.
Case Details
Parties
ASB Bank Limited
Category
Consumer credit
Sub-category
Act/Section
Credit Contracts and Consumer Finance Act 2003 9C(2)(a)(iii)
Industry
Financial and insurance services
Status
Closed
Outcome
Settlement
Case Number
Date opened
04 November 2019
Date closed
23 February 2021
Contact person