AirAsia X Service Pty Limited
Air Asia was warned for potential breaches of ss 11, 13(b) and 13(g) of the Fair Trading Act relating to representing a headline price for flights that did not include charges for pre-selected optional services and unavoidable payment processing fees.
Case Details
Parties
AirAsia X Service Pty Limited
Category
Consumer
Sub-category
Act/Section
Fair Trading Act 1986 13(b), 13(g)
Industry
Transport, postal, and warehousing
Status
Closed
Outcome
Warning letter
Case Number
Date opened
02 September 2016
Date closed
02 September 2016
Contact person