ADT Security Limited
ADT has been warned for potentially breaching the Fair Trading Act 1986. The potential breach relates to ADT misrepresenting its right to charge customers in situations where it likely did not have that right, because the contracts had either ended or been cancelled. The Commission’s view is that ADT may have made a false or misleading representation concerning the existence of a right in connection with the supply of goods or services in contravention of section 13(i) of the Fair Trading Act 1986.
Case Details
Parties
ADT Security Limited
Category
Consumer
Sub-category
Act/Section
Fair Trading Act 1986 s 13(i)
Industry
Other
Status
Closed
Outcome
Warning letter
Case number
PRJ0048115
Date opened
24 March 2025
Date closed
27 February 2026
Contact person
Simon Pope, simon.pope@comcom.govt.nz