Our policies and guidelines
The Commission publishes policies and guidelines to assist stakeholders to understand how we operate.
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Complaints about the Commerce Commission
If you are dissatisfied with the way the Commission has gone about its work, the information below will assist you in making a complaint and understanding how we will deal with that complaint.Read more -
Conflicts of Interest Policy for Members
The Conflicts of Interest Policy for Members sets out our approach to the disclosure of members' interests and the management of any conflicts of interests that arise in the course of our work.Read more -
Donations
The Commerce Commission is not able to make donations to organisations and individuals.Read more -
Investigations and enforcement
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Transparency statement
Information gathering for regulatory compliance, law enforcement and protective security purposes.Read more -
Cooperation Policy
The Commission's Cooperation Policy provides a guide to the cooperation conditions.Read more -
Model Litigant Policy
The Commission considers that it is important, as a public enforcement agency and regulator, to have a clear Model Litigant Policy and to commit to acting as a model litigant in all civil litigation conducted by or involving us.Read more -
Guidelines for quantitative analysis
The Guidelines for quantitative analysis outline the principles we follow when undertaking quantitative analysis as part of our decision-making.Read more -
Competition Assessment Guidelines
These Competition Assessment Guidelines will assist public officials, businesses and other interested parties to consider competition at an early stage in decisions and actions that influence markets. They are co-authored by the Commerce Commission and Ministry for Business, Innovation and Employmen…Read more -
Information requests from overseas regulators
These guidelines explain how the Commission deals with requests made from recognised overseas regulators.Read more -
Recovering costs in challenges to Commission determinations
This guidance is intended to clarify the costs implications for parties who take legal action to challenge a determination issued by the Commission.Read more -
Consumer Remediation Guidance for Businesses
Restoring balance and maintaining relationships with consumersRead more -
Occupational Regulation Guidelines
These guidelines aim to raise awareness of competition issues that can arise in the context of occupational regulation. They provide practical advice for designing and applying occupational regulation to protect the public, without unnecessarily limiting competition. They are designed for polic…Read more