Fair Trading media releases

November 2017

Solar panel retailer warned over financial benefit claims

2 November 2017

The Commerce Commission has issued a warning to a solar panel systems retailer over claims made about the financial benefits of solar panel installation.

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Court confirms first ever jail sentence in Commission case

2 November 2017

The Commerce Commission welcomes the Court of Appeal’s decision to dismiss Vikram Mehta’s appeal against his jail sentence.

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October 2017

Final settlement reached in livestock price fixing case

24 October 2017

A settlement has been reached with Elders Rural Holdings Limited (Elders) in a price fixing case arising from the livestock industry’s response to the introduction of the National Animal Identification and Tracing Act 2012 (NAIT Act). 

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Cash for CAB in Commission settlement with Tower

18 October 2017

The Citizens Advice Bureau will receive approximately $75,000 as part of a settlement agreed between the Commerce Commission and Tower Insurance (Tower).

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Don’t sell unsafe products urges Commerce Commission

13 October 2017

The Commerce Commission is urging importers, distributors and retailers to ensure that the products they sell comply with all relevant mandatory product safety standards and consumer information standards.

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Owner fined $151,875 for misrepresenting cladding as premium brand

5 October 2017

A former director and owner of the now-defunct Christchurch Lightweight Concrete Limited (Christchurch Lightweight) has been fined $151,875 for misrepresenting autoclaved aerated concrete cladding panels (AAC panels) as the Australian-made “Hebel” brand.

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September 2017

Fujitsu fined $310,000 in Commerce Commission’s first unsubstantiated claims case

20 September 2017

Heat pump supplier Fujitsu General New Zealand Limited (Fujitsu) has been fined $310,000 for making unsubstantiated or misleading claims about the energy efficiency and performance of some of its heat pumps.

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Commission releases Consumer Issues Report for 2016/17 year

13 September 2017

The Commerce Commission has released its Consumer Issues Report for the year to 30 June 2017.

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August 2017

Gyms to shape up after Commission review into unfair contract terms

21 August 2017

Gyms have agreed to amend their standard form contracts after a Commerce Commission review into unfair contract terms in the sector.

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Commission issues warnings to GSK and AFT over Voltaren, Panadol and Maxiclear

16 August 2017

The Commerce Commission has warned Glaxosmithkline Consumer Healthcare New Zealand Limited (GSK) and AFT Pharmaceuticals Limited (AFT) that the companies’ product packaging and marketing representations for some Voltaren, Panadol and Maxiclear products were likely to have breached the Fair Trading Act. 

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Four telcos warned by Commission

14 August 2017

The Commerce Commission has sent warning letters to four telecommunication companies about specific conduct that the Commission considers breached the Fair Trading Act.

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Hamilton real estate agency fined more than $1 million for price fixing

9 August 2017

Hamilton real estate agency Online Realty Limited (trading under the Ray White banner) has been ordered to pay a penalty of $1.05 million for its part in a national anti-competitive price fixing case.

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July 2017

Retailer sold unsafe toys and children’s nightwear

18 July 2017

Low-cost retailer The 123 Mart Limited (123 Mart) has been found guilty in the Auckland District Court on 17 charges under the Fair Trading Act.

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Commission warns NZers to avoid Gifting Circle schemes

14 July 2017

The Commerce Commission is advising all New Zealanders to avoid involvement in Women’s Gifting Circles as it considers them to be illegal pyramid schemes.

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Fines reach nearly $900,000 in Commission mobile trader prosecutions

12 July 2017

Two mobile traders have been fined a total of more than $183,000 and been ordered to return nearly $71,000 in fees to their customers.

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‘Toothpick’ pistol crossbows illegal in New Zealand

3 July 2017

The Commerce Commission is advising those selling ‘mini’ or ‘toothpick’ pistol crossbows that these products are likely to be covered by an unsafe goods notice and cannot be sold in New Zealand.

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June 2017

Aunty and Herman return to raise awareness of consumer rights

19 June 2017

New Zealand’s sharpest legal advisor Aunty and her nephew Herman Faleafa have returned to raise awareness of consumer rights in the Commerce Commission’s animated series It’s All Good.

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Pre-school to pay $265,500 for misleading parents about ECE funding

8 June 2017

Kowhai Montessori Pre-School Limited (Kowhai) was today ordered to pay a total of $265,500 after pleading guilty to charges that it misled parents about the amount of funding it was receiving under the Government’s early childhood education (ECE) scheme.

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Update on steel mesh investigations

7 June 2017

As part of the Commerce Commission’s investigation into steel mesh, 29 charges have been filed against Steel and Tube for making false and misleading representations about their steel mesh product known as SE62.

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May 2017

Commission’s alpaca case brings total fines to $1.5 million

23 May 2017

A company and two individuals have been fined a total of nearly $194,000 for claiming that duvets were "pure alpaca wool" or "100% cashmere", when they contained little or no such fibres.

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“Made in New Zealand” bee pollen was Chinese

19 May 2017

A health supplement company and its owner have been fined a total of $526,500 for breaching the Fair Trading Act by claiming bee pollen was New Zealand-made, when in fact it was produced and processed in China.

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Retailers put on alert about using misleading pricing

11 May 2017

The Commerce Commission is today publishing an open letter to retailers, highlighting pricing practices which might breach the law, and offering guidance on how to avoid them.

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April 2017

Commerce Commission wins appeal in Budget Loans case

18 April 2017

The Commerce Commission has won its appeal against a District Court decision to dismiss 19 charges against two finance companies.

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Bunnies, chocolate eggs, hot cross buns… and surcharges

13 April 2017

With the Easter holiday upon us, the Commerce Commission is again reminding businesses that if they apply a surcharge it must be clearly and accurately disclosed to customers.

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Guilty pleas in Commission’s 12th mobile trader prosecution

13 April 2017

Truck shop operator Budget Warehouse Limited (Budget Warehouse) has pleaded guilty to 18 charges relating to its customer credit contract documents.

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Tax refund season – what consumers and tax agents need to know

7 April 2017

With the end of the financial year upon us, consumers may find a tax agent at their door or on the phone.

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March 2017

Misleading Christmas deal results in $145k fine for mobile trader

14 March 2017

Mobile trader Sales Concepts Limited has been fined $145,000 in the North Shore District Court after pleading guilty to 10 charges under the Fair Trading Act 1986 relating to its ‘Christmas Deal Bundles’.

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Commission issues warning over chicken size representations

7 March 2017

Poultry producers Inghams Enterprises (NZ) PTY Limited (Inghams) and Tegel Foods Limited (Tegel) have been issued with warnings by the Commerce Commission over packaging representations about the size of chickens.

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First jail sentence in Commerce Commission case

3 March 2017

Vikram Mehta, owner of mobile trader Flexi Buy Limited (Flexi Buy), has today been sentenced in the Auckland District Court to two years imprisonment after taking money from customers without intending to supply goods as promised.

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February 2017

Judge criticises mobile trader for targeting the vulnerable

22 February 2017

Mobile trader Bestdeals 4 You Limited (Bestdeals) has been fined $47,250 in the Auckland District Court for failing to disclose key consumer information about its credit contracts and layby sales agreements.

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Bike Barn fined $800k for misleading pricing

10 February 2017

Bike Retail Group Limited and Bikes International Limited, the joint operators of Bike Barn in New Zealand, have today been fined $800,000 in the Auckland District Court.

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Commission confirms charges filed against Bunnings for misleading advertising

8 February 2017

The Commerce Commission has filed 45 charges in Auckland District Court against Bunnings (NZ) Limited alleging it misled consumers by advertising the prices of its goods as being the lowest in the market.

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Commission files charges against Auckland mobile trader, Appenture Marketing

8 February 2017

The Commerce Commission has filed 24 charges against Appenture Marketing Ltd for failing to provide consumers with key contract information and for making false and misleading representations to consumers about their rights.

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$1m penalty for misleading Nurofen specific pain range claims

3 February 2017

Reckitt Benckiser (New Zealand) Limited (RBNZ) has been fined $1.08 million today in the Auckland District Court for 10 charges relating to its Nurofen specific pain range products. The products include Nurofen Migraine Pain, Nurofen Tension Headache, Nurofen Period Pain and Nurofen Back Pain.

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January 2017

Baby City sentenced for two non-compliant cots

20 January 2017

Baby City Retail Investments Limited (Baby City) has been fined $39,000 in the Auckland District Court for six charges relating to selling cots which failed to comply with the packaging and labelling requirements of the safety standard for household cots (Safety Standard).

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