Unfair contract terms – Telecommunications contract review

In February 2016, the Commission released a report detailing the findings of its review of standard form consumer contracts in the telecommunications sector.

The review was completed to assess the sector’s compliance with the unfair contract terms provisions of the Fair Trading Act introduced in March 2015.

The unfair contract term provisions are designed to protect consumers from contract terms that create a significant imbalance of rights or obligations between the company and the consumer.

Read the report now.