Telecommunications overview

The telecommunications overview provides background to the telecommunications regulatory environment, current Government initiatives, general guidance and the process for lodging a complaint.

Complaints under the Telecommunications Act

Guidelines for making complaints to the Commission and the Commission's processes for investigating complaints.

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Government policy initiatives

Discover what Government initiatives are currently being implemented in the telecommunications market and the Commissions role in these projects. This also includes industry and Commission submissions on Government policy.

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General guidance

Find guidelines regarding number portability and confidentiality orders as well as application forms for registering as an eligible persons or applying for a Standard Terms Determination.

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Useful links

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