Measuring our impact

How does an agency such as the Commerce Commission show that it is achieving what it is supposed to? During a recent visit to New Zealand, leading competition law academic and former head of the US Federal Trade Commission, Professor William Kovacic tackled this question.

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Speaking to an audience of Commission Members, management and guests from other government agencies, Professor Kovacic described meaningful performance measurement in competition agencies around the world as a ‘work in progress’. He congratulated New Zealand for its moves towards meaningful performance measurement, saying the Commission is an exemplar for other agencies.

But what does it matter? Professor Kovacic said ultimately a competition policy programme reduces barriers and allows entrepreneurs to do their thing. That’s got to be good for New Zealand. But how exactly do we measure our effectiveness? In the past measurement has been simply about the level of activity, not the impact that activity had. In his presentation, Professor Kovacic posed the question – ‘How does our work improve economic performance?’ He notes that New Zealand’s Commerce Commission has been instrumental in bringing about a re-think of traditional measures.

View Professor Kovacic’s presentation on the Agency Effectiveness page.

The presentation is preceded by an introduction by Commerce Commission Chair Dr Mark Berry which sets out how the Commission aims to assess its effectiveness through a new approach to measurement, set out in the latest Statement of Intent.

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