| Parties | Pulse Utilities New Zealand Limited |
|---|---|
| Sections | Fair Trading Act 13(g) |
| Description | Trader breached the Fair Trading Act by misleading customers about the amount they were required to pay when they sought to terminate their supply agreement with Pulse by failing to carry over a prompt payment discount to the customer's final invoice. |
| Resolution | Settlement |
| Year | 2011 |
| Media Release | Second electricity company to refund customers after Fair Trading Act breaches |
| Downloads |