Informed Consumers Enforcement Actions Register

Pulse Utilities New Zealand Limited

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Parties Pulse Utilities New Zealand Limited
Sections Fair Trading Act 13(g)
Description Trader breached the Fair Trading Act by misleading customers about the amount they were required to pay when they sought to terminate their supply agreement with Pulse by failing to carry over a prompt payment discount to the customer's final invoice.
Resolution Settlement
Year 2011
Media Release Second electricity company to refund customers after Fair Trading Act breaches
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