Informed Consumers Enforcement Actions Register

Vodafone New Zealand Limited

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Parties Vodafone New Zealand Limited
Sections Fair Trading Act 11
Description Misleading representations that its Vodafone Live! mobile phone internet browsing service was "free to browse" and customers would be warned before incurring any charges. What consumers could and could not use for free was unclear and customers were not warned before incurring expensive data charges.
Resolution Judgment
Year 2011
Media Release Vodafone guilty of misleading Vodafone Live! customers: fined $400K
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