Informed Consumers Enforcement Actions Register

Telecom Corporation of NZ Limited and Xtra Limited

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Parties Telecom Corporation of NZ Limited and Xtra Limited
Sections Fair Trading Act 13(g)
Description Alleged misleading consumers by wrongly billing over 130,000 new broadband customers
Resolution Settlement, $9.5 million in refunds paid to affected customers
Year 2010
Media Release Telecom admits breaching Fair Trading Act - pays back $9.5m to customers