Of special interest
New:
- Claiming You're Something You're not fact sheet
- Jargon, Exaggerations and Puffery fact sheet
- Misleading Consumers about Their Rights fact sheet
- Pro-Forma Invoicing, Inertia Selling and other Unfair Sales Techniques fact sheet
- Know your rights as a consumer
DVD: An Evening with the Fair Trading Act
In an effort to help your business comply with the Fair Trading Act, the Commission has produced the DVD An Evening with the Fair Trading Act and other compliance resources, to be used as part of your compliance programme. To order a DVD contact the Commission at contact@comcom.govt.nz.
Watch the DVD on the Commission's Youtube channel at http://www.youtube.com/commercecommission
Enforcement Criteria
The Commerce Commission applies the following enforcement criteria: extent of detriment, seriousness of conduct and public interest.
Fair Trading Act Fact Sheets
The Commerce Commission publishes factsheets and guidelines for businesses and consumers wanting to better understand their obligations and rights under the Fair Trading Act.
Product Safety Standards
There are currently six product safety standard regulations. They are for: baby walkers, children's nightwear, childen's toys, cigarette lighters, household cots and pedal bicycles.
Consumer Information Standards
Currently there are four consumer information standards regulations. They are for country of origin labelling for clothing and footwear, care labelling, fibre content labelling and used motor vehicles.
Developing a Fair Trading Compliance Programme
A compliance programme is an in-house checking system designed to ensure that businesses and their staff do not breach the Fair Trading Act.
Fair Trading Downloads
Fair Trading fact sheets available