January 2010

Refund process for text to win competitions

15 January 2010

A company that ran a series of text to win trivia competitions is offering refunds to consumers  who participated in the competitions.

Read the full news article

Insurance company to refund consumers over partial payments

14 January 2010

A company which provides payment protection insurance has admitted a possible breach of the Fair Trading Act and will pay affected consumers about $37,000 in an out of court settlement with the Commerce Commission.

Read the full news article

Telecom admits breaching Fair Trading Act - pays back $9.5m to customers

12 January 2010

In a settlement with the Commerce Commission, Telecom  New Zealand  Limited and Xtra Limited (Telecom) has admitted breaching the Fair Trading Act by misleading more than 130,000 broadband customers.

Read the full news article