23 December 2005The Commerce Commission has asked the Interislander ferry service to stop advertising its fares with a separate three dollar per person "fuel surcharge", saying the company should be incorporating the cost of fuel into its overall prices.
28 November 2005TradeMe and five of its customers have been warned by the Commerce Commission about offering unsafe cots for sale over the internet-based trading site.
24 November 2005TelstraClear has agreed to change its approach to telemarketing and audit its compliance with the Fair Trading Act after a Commerce Commission investigation found that it had switched customers to the TelstraClear network without their consent. The practice is known as "unauthorised switching."
24 November 2005Air New Zealand has been found guilty of breaching the Fair Trading Act by misleading customers about the real price of its airfares.
21 November 2005The Commerce Commission has reached a settlement with two Australian-based providers of prepaid calling cards, Cardcall Pty Ltd and Global Card Services Pty Ltd, after an investigation found that hidden costs and conditions meant customers were charged more for calls than they expected.
9 November 2005Misleading representations about "Celluslim", a purported weight loss and cellulite reduction product, have landed Dennis O'Neill and Martini Limited with $61,000 of fines and costs and a $195,000 refund bill.
7 November 2005A clothing importer and retailer received a $15,000 fine on Friday for contravening the consumer standards for country of origin, fibre content and care instruction labelling.
20 October 2005The Commerce Commission is reminding retailers that they can't sell used goods or demonstration models as new.
5 October 2005The Commerce Commission has reached a settlement with Telecom Mobile Limited after a billing fault on the 027 network resulted in thousands of customers being charged peak rates for off-peak calls.
5 September 2005Failing to display Supplier Information Notices on used vehicles cost Ladies Mile Cars Limited and its Director Mr Sam Alsabiry $3,140 following a hearing in the Auckland District Court.
29 August 2005The Commerce Commission is warning people about hot water bottles which breach an unsafe goods notice and may not be safe to use.
25 August 2005The Court of Appeal has found that Telecom Mobile "seriously misled customers" in door-to-door and telemarketing campaigns, by failing to tell them about their rights under the Door to Door Sales Act.
30 June 2005Home Shop Ltd, which sells clothing and linen door-to-door from trucks, has been convicted and fined $12,000 for selling counterfeit clothing to an Auckland student.
27 May 2005The Commerce Commission is warning the public and retailers that unsafe novelty cigarette lighters may be on sale to the public.
18 May 2005The Commerce Commission is writing to bicycle importers and distributors nationwide requesting a voluntary recall of potentially unsafe 'retro'-style bicycles.
17 May 2005Internet service provider Slingshot has accepted, in a settlement with the Commerce Commission, that its most recent television advertising campaign was liable to mislead consumers.
16 May 2005"Bin it" is the strong advice from the Commerce Commission on a new chain letter promising enormous riches for practically no outlay.
Empower fined $30,000 : businesses reminded that they are responsible for the actions of contracted agents
4 May 2005Empower Ltd, a wholly owned subsidiary of Contact Energy Ltd, has been fined $30,000 after pleading guilty to breaching the Fair Trading Act in relation to misleading potential customers about Empower's prices and the need for services, and false or misleading representation that customers had agreed to acquire electricity from Empower. In the Auckland District Court, Judge O'Donovan fined Empower $6,000 and $130 court costs on each of the five charges.
29 April 2005The Commerce Commission will file criminal proceedings against Carter Holt Harvey and six current and/or former managers following an investigation under the Fair Trading Act.
18 April 2005Consumers thinking about buying a new duvet this winter should be able to rely on clearer and more accurate labelling as they make their choice, says Commerce Commission Director of Fair Trading Deborah Battell.
14 April 2005New Zealand victims of an internet pyramid scam, SkyBiz.com, may still qualify to share in a US$20 million court-ordered redress fund with the original date for claims of 31 July 2004 being extended indefinitely for the foreseeable future.
24 March 2005The Commerce Commission warns the public to ignore and bin a chain letter currently circulating in New Zealand, apparently initiated by Perth-man David Rhodes.
18 March 2005'Tomorrow Dream Line Limited' and its former director Sang Rae Kim were sentenced and fined $35,000 in the Auckland District Court today for breaching the Fair Trading Act by making false representations about the 'Unique Manuka Factor' (UMF) in honey sold through its Auckland Dream Line Souvenir shops and other tourist outlets and about who was packing the honey product supplied by the company.
24 February 2005Waitakere based Tony's Vineyard Restaurant has been fined $3,000 plus $260 court costs in the Waitakere District Court after pleading guilty to breaching the Fair Trading Act in relation to website promotion of its menu and prices.
23 February 2005Failing to disclose a 12 cents per minute charge for calls made to an 08322 information line has cost Telecom New Zealand Limited more than $5,500 and a conviction under the Fair Trading Act.
21 February 2005Scams circulated by spam are the focus of a two day Commerce Commission internet sweep commencing today. The sweep contributes to a month-long international crackdown on spam by more than 20 enforcement agencies, organised by the International Consumer Protection and Enforcement Network (ICPEN).
16 February 2005Second hand car dealer K2 Motor Company, trading as Shackel Motor Company, acknowledges it made misleading representations about the price of vehicles offered for sale at its two Wellington car sale yards, and that it made misleading representations about the availability of gifts in print advertising.
9 February 2005An admission by Progressive Enterprises Limited that it breached the Fair Trading Act by selling partially assembled bicycles without the safety warnings and assembly instructions sends a warning to all retailers, the Commerce Commission Director of Fair Trading Deborah Battell said today.
20 January 2005The Commerce Commission is reminding businesses that while charging a holiday surcharge is not illegal, failing to inform customers that a surcharge applies is.