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- Check Sheet 1 - Fair Trading Act Advertising Promotion Compliance: Promotion vetting and pre-approval Microsoft Word Document (116 KB) This check sheet applies to all employees who are responsible for ensuring advertising/promotion materials for our productions/services comply with the Fair Trading Act policy. Any employee with sound knowledge of the Fair Trading Act policy and the products/services being sold can complete this check sheet.
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Check-Sheet-2_-Fair-Trading-Act-policy-compliance---management-questions.DOC
Microsoft Word Document
(149 KB)
This check sheet applies to staff and line managers with trading/sales responsibilities. Any person with reasonable knowledge of the Fair Trading Act compliance policy can complete this check sheet.
There should be a reasonable level of independence in your checking. This means that you should not check work that you have done yourself unless there are no other reasonable options for performing the check.
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Check Sheet 3 - Fair Trading Act Policy Compliance: Staff Questions
Microsoft Word Document
(108 KB)
This check sheet applies to staff and line managers with trading/sales responsibilities. Any person with reasonable knowledge of the Fair Trading Act compliance policy can complete this check sheet.
There should be a reasonable level of independence in your checking. This means that you should not check work that you have done yourself unless there are no other reasonable options for performing the check.
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Fair Trading Act Compliance Policy (Sample)
Microsoft Word Document
(74 KB)
The purpose of this policy is to ensure that:
- all advertising and marketing used by [insert name of business] will comply with New Zealand's Fair Trading Act 1986; and
- the advertising or marketing materials that we use and the associated activities we undertake will not (and could not) mislead or deceive our consumers.
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Fair Trading Act Complaints Register (Sample)
Microsoft Word Document
(35 KB)
Complaint information helps management identify problems and deal with them before they become big issues.
The information that should be recorded might include the complainant's contact details, the goods or service that they are complaining about, details of their specific complaint and the action that the business took in response to the complaint - including when the action was taken
