Consumer rights

Applying for hardship – information for lenders and borrowers

This fact sheet explains when a borrower may be able to apply for changes to a consumer credit contract because they are facing hardship. It is designed to give both lenders and borrowers an understanding of when a hardship application is appropriate and what types of changes can be made to a contract.

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Consumer rights under a consumer credit contract - cancellation

This fact sheet explains when borrowers can cancel a consumer credit contract. It is designed to give both lenders and borrowers an understanding of their rights and obligations.

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Oppressive contracts - protections for borrowers

This fact sheet provides an overview of how borrowers and guarantors are protected from oppression and explains a court's power to deal with oppressive contracts or behaviour.

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