Commerce Commission Website - Questions and Answers for ticketholders
   
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Questions and Answers for ticketholders

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Q. How do I find out whether I'm eligible for a refund?

The Commission does not yet have the details about this process which has been requested by the Court. All updates regarding the process will be placed on the Commission's website.

Q. I have already applied for a refund and have received an acknowledgement email/letter from the Commission. What happens next?

The Commission will supply your details to the liquidator, who is manging the refund process. You do not need to do anything further.

Q. I have already applied for a refund and have not received an acknowledgement email/letter from the Commission. What happens next?

Please e-mail airshowrefunds@comcom.govt.nz with the name of the purchaser and address. We will check the database for your details. If you are not on the database we will contact you and ask you to complete an application form.

Q. I have not yet applied for a refund. What happens next?

Until the liquidator takes over the process, you can download a refund application form from this website and send it to the Commerce Commission. All information will be passed on to the liquidator.

Q. How will I be kept up to date with what's going on?

As soon as the Commission has more information about this process, it will be placed on the Commission's website.

 
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